FAQ

Made to Order

Choosing made to order is choosing to be sustainable. Each piece is put into production once your order is processed. Because of this, every sale is final sale.

Shipping and Returns

After packages are dropped off and accepted by the shipping service, please refer to your tracking number and contact your local postal station for any inquiries. We are not responsible for country import taxes.

Payment and Currency

All prices are listed in $USD, we accept multiple payment methods including major credit cards and PayPal.

Exchanges

We advise that you are certain of any sizes before purchase. We understand that variants occur, in which case we offer a complimentary one time size exchange for the same product or one of equal value. Shipping costs can not be refunded.

Custom Work

Each piece is thoughtfully hand crafted to order either in house or with our production team. If you are looking to work together on a custom idea, or if a size is not listed, please reach out and we will do our best to accommodate your request.